考前练习题11篇（完整文档）

考前练习题第1篇Sweetsmellofexcess-forjust￡abottleThemarketingsaysitisthe“ultimatesymbolofindulgenceandtruly下面是小编为大家整理的考前练习题11篇,供大家参考。

考前练习题 第1篇

Sweet smell of excess-for just ￡ a bottle

The marketing says it is the “ ultimate symbol of indulgence and truly impeccable taste”. A new scent, named V1, has (0) launched for Christmas-retailing at just ￡ . The makers are proudly promoting it (31) ,the “ world’s most expensive perfume” and are confident of selling the limited edition of 173 bottles-(32) it should be exactly 173 bottles is not made clear in the publicity for the

Although carefully priced at just under the ￡ mark, this perfume is clearly (33) something for anyone who considers ￡30 too much to pay for a bottle of Those (34) are potential customers will certainly be reassured to learn that a case covered in rubies and diamonds is included free (35) Purchasers are assured of further savings, with unlimited scent refills guaranteed indefinitely- at no extra

The fragrance is the idea of Arfaq Hussain, a 27-year-old clothes designer who first made a name (36) himself with an air-conditioned jacket he was asked to make by the singer Michael Jackson (37) far, Mr Jackson is the only person to (38) placed an order- he wants two, according to Mr

Mr Hussain is unconcerned at having no previous experience of perfumery . “ It’s so (39) more than a perfume ---- it’s a piece of jewellery, “ “ explained Mr He attempted to describe the ￡ sensation . “ it is delicate , fragrant and quite When you open the lid, it takes you totally away . It’s just (40) being surrounded by thousands of wild flowers and

参考答案：

31- 35 AS WHY NOT/ HARDLY WHO/ THAT OF

36-40 FOR SO/ THUS HAVE MUCH LIKE

考前练习题 第2篇

1.下列(C)工具不属于辅助工具.

A)参考线和网格线

B)标尺和度量工具

C)画笔和铅笔工具

D)缩放工具和抓手工具

2.Photoshop中利用橡皮擦工具擦除背景层中的对象，被擦除区域填充什么颜色?(D)

A)黑色

B)白色

C)透明

D)背景色

3.以下(D)不是颜色模式。

A)RGB

B)Lab

C)HSB

D)双色调

4.建立选区时，要移动选区中的对象，可以加(B)辅助键。

A)Shift

B)Ctrl

C)Alt

D)空格

5.(B)面板用于记录图像的颜色数据和保存选区。

A)通道

B)图层

C)路径

D)颜色

6.Photoshop中可以根据像素颜色的近似程度来填充颜色，并且填充前景色或连续图案的.工具是下列哪一个。(D)

A)魔术橡皮擦工具

B)背景橡皮擦工具

C)渐变填充工具

D)油漆桶工具

7.在Photoshop中，如果想绘制直线的画笔效果，应该按住什么键?(B)

A)Ctrl

B)Shift

C)Alt

D)Alt+Shift

8.构成位图图像的最基本单位是(B)。

A)颜色

B)像素

C)通道

D)图层

9.图像窗口标题栏文件名中显示的.tif和.psd所代表的是(A)。

A)文件格式

B)分辨率

C)颜色模式

D)文件名

10.下列哪种格式大量用于网页中的图像制作?(D)

A)EPS

B)DCS2.0

C)TIFF

D)JPEG

考前练习题 第3篇

Shareholders seemed to have a final say in top

This news suggests bitter competition between computer

Some people would take advantage of this period of time to make

The man would be detained on a foreign land for some

The buy-out seemed to benefit both

The company hadn’t entered into the American market before it was

The change in personnel has boosted shareholders’ confidence in the

In a deal valued at more than $ 5 billion, Crown Cork, a leading American packaging company with little presence in Europe, agreed to buy Camaud Metalbox of France, one of Europe’s largest packagers with little presence in A frenzy of dealing sent shares in both soaring around 15%.

Another top French businessman was placed under investigation for The man is being questioned about a 1991 water-supply Meanwhile, a German businessman, who went missing after his property empire collapsed last year, embarrassing the many banks that had backed him, was arrested in Extradition could take

Kmart, America’s second-largest retailer, is to have a new boss to replace Joseph Antonini, who was forced to step down earlier this year by unhappy Shares soared on the news that Floyd Hall, former chief executive of Target Stores, a rival discounter, is to step into Antonini’s

IBM tried to counter the growth of Microsoft, the world’s largest software firm, by launching a $ billion hostile bid for Lotus Development, a software The $ 60-a –share offer boosted the price of Lotus shares by 89%. IBM sees Lotus’s Notes software as a passport into the growing market for ‘groupware’ programs that help networks of computers talk to each

The European Commission published a consultative paper on its promise single currency, in which it suggested that there would have to be four years between a final decision to launch the new currency and its arrival in citizens’ It predicted that speculators would use the interval to make destabilising bets on the final conversion rates of the old But the commission is sticking to its deadline of January 1999 for economic and monetary

考前练习题 第4篇

1.Photoshop中利用单行或单列选框工具选中的是：(C)

A)拖动区域中的对象

B)图像行向或竖向的像素

C)一行或一列像素

D)当前图层中的像素

2.如何复制一个图层?(D)

A)选择“编辑”>“复制”

B)选择“图像”>“复制”

C)选择“文件”>“复制图层”

D)将图层拖放到图层面板下方创建新图层的图标上

3.如何移动一条参考线?(A)

A)选择移动工具拖拉

B)无论当前使用何种工具，按住Alt键的同时单击鼠标

C)在工具箱中选择任何工具进行拖拉

D)无论当前使用何种工具，按住shift键的同时单击鼠标

4.Photoshop中如果想在现有选择区域的基础上增加选择区域，应按住下列哪个键?(A)

A)Shift

B)Ctrl

C)Alt

D)Tab

5.下列哪个是Photoshop图像最基本的组成单元：(C)

A)节点

B)色彩空间

C)像素

D)路径

6.Photoshop图像分辨率的单位是(B)。

A)dpi

B)ppi

C)lpi

D)pixel

7.在Photoshop中渐变工具有几种渐变形式?(C)

A)3种

B)4种

C)5种

D)6种

8.当图像是(C)模式时，所有的滤镜都可以使用?

A)CMYK

B)灰度

C)索引颜色

D)RGB

9.下面哪个工具可以减少图象的饱和度?(C)

A)加深工具

B)减淡工具

C)海绵工具

D)任何一个在选项调板中有饱和度滑块的绘图工具

10.如何使用复制图章工具在图像中取样?(C)

A)在取样的位置单击鼠标并拖拉

B)按住Shift键的同时单击取样位置来选择多个取样象素

C)按住Alt键的同时单击取样位置

D)按住Ctrl键的同时单击取样位置

考前练习题 第5篇

一、选择题

1). ( )拓扑结构是将网络的各个节点通过中继器连接成一个闭合环路。

A.星型

B.树型

C.总线型

D.环型

正确答案：D

答案解析：环型拓扑结构是使用中继器组成一个封闭的环，各节点直接连到环上，信息沿着环按一定方向从一个节点传送到另一个节点的拓扑结构。

2). 无符号二进制整数101001转换成十进制整数等于( )。

A.41

B.43

C.45

D.39

正确答案：A

3). 下面关于“计算机系统”的叙述中，最完整的是( )。

A.“计算机系统”就是指计算机的硬件系统

B.“计算机系统”是指计算机上配置的操作系统

C.“计算机系统”由硬件系统和安装在上的操作系统组成

D.“计算机系统”由硬件系统和软件系统组成

正确答案：D

4). 计算机的硬件主要包括：中央处理器(CPU)、存储器、输出设备和( )。

A.键盘

B.鼠标

C.输入设备

D.显示器

正确答案：C

5). 计算机能直接识别、执行的语言是( )。

A.汇编语言

B.机器语言

C.高级程序语言

D.C++语言

正确答案：B

2017年3月计算机二级

二、演示文稿题

请在【答题】菜单下选择【进入考生文件夹】命令，并按照题目要求完成下面的操作.

注意：以下的文件必须都保存在考生文件夹下.

请根据提供的素材文件“ppt素材.docx”中的文字、图片设计制作演示文稿，并以文件名“ppt.pptx”存盘，具体要求如下：

(1)将素材文件中每个矩形框中的文字及图片设计为1张幻灯片，为演示文稿插入幻灯片编号，与矩形框前的序号一一对应.

(2)第1张幻灯片作为标题页，标题为“云计算简介”，并将其设为艺术字，有制作日期(格式：XXXX年XX月XX日)，并指明制作者为“考生XXX”.第9张幻灯片中的“敬请批评指正!”采用艺术字.

(3)幻灯片版式至少有3种，并为演示文稿选择一个合适的主题.

(4)为第2张幻灯片中的每项内容插入超级链接，点击时转到相应幻灯片.

(5)第5张幻灯片采用SmartArt图形中的组织结构图来表示，最上级内容为“云计算的五个主要特征”，其下级依次为具体的五个特征.

(6)为每张幻灯片中的对象添加动画效果，并设置3种以上幻灯片切换效果.

(7)增大第6、7、8页中图片显示比例，达到较好的效果.

参考答案：

1.【解题步骤】

步骤1：新建演示文稿，命名为ppt.pptx。

步骤2：打开ppt.pptx，单击【开始】选项卡下【幻灯片】组中的“新建幻灯片”按钮。

步骤3：按照步骤2相同的方式操作8次，最终新建9个幻灯片。

步骤4：分别将素材文件中每个矩形框中的文字及图片复制到一个幻灯片中，并且顺序是一一对应的.。

步骤5：单击【插入】选项卡下【文本】组中的“幻灯片编号”按钮，在弹出的“页眉和页脚”对话框中，切换至“幻灯片”选项卡，勾选“幻灯片编号”复选框。设置完成后单击“全部应用”按钮即可。

2.【解题步骤】

步骤1：选中第一张幻灯片，单击鼠标右键，在弹出的快捷菜单中选择“版式”级联菜单中的“标题幻灯片”。

步骤2：选中“云计算简介”，单击【插入】选项卡下【文本】组中的“艺术字”按钮，在弹出的下拉列表种选择任意中艺术字效果，这里我们选择第—种。

步骤3：将幻灯片中显示的艺术字替换原有的标题文本。

步骤4：单击【插入】选项卡下【文本】组中的“文本框”按钮，在弹出的下拉列表中选择“横排文本框”。在文本框中输入制作日期和指明制作作者。

步骤5：选中第9张幻灯片中的“敬请批评指正!”，单击【插入】选项卡下【文本】组中的“艺术字”按钮，在弹出的下拉列表中选择任意一种艺术字效果，这里我们选择第一种。之后删除原有的“敬请批评指正!”。

3.【解题步骤】

步骤1：选中第7、8、9张幻灯片，单击鼠标右键，在弹出的快捷菜单中选择“版式”级联菜单中的“空白”。

步骤2：选中第5、6张幻灯片，单击鼠标右键，在弹出的快捷菜单中选择“版式”级联菜单中的“标题和内容”。

步骤3：选中第2、3、4张幻灯片，单击鼠标右键，在弹出的快捷菜单中选择“版式”级联菜单中的“节标题”。

步骤4：单击【设计】选项卡下【主题】组中的“其他”按钮，在弹出的下拉列表中选择合适的主题，这里我们选择“顶峰”。

4.【解题步骤】

步骤1：选中第二页幻灯片的“一、云计算的概念”，单击鼠标右键，在弹出的快捷菜单中选择“超链接”命令，即可弹出“插人超链接”对话框。在“链接到”组中选择“本文档中的位置”命令后选择“3.一、与计算的概念”。最后单击“确定”按钮即可。

步骤2：选中第二页幻灯片的“二、云计算的特征”，单击鼠标右键，在弹出的快捷菜单中选择“超链接”命令，即可弹出“插入超链接”对话框。在“链接到”组中选择“本文档中的位置”命令后选择“4.二、云计算的特征”。最后单击“确定”按钮即可。

步骤3：选中第二页幻灯片的“三、云计算的服务形式”，单击鼠标右键，在弹出的快捷菜单中选择“超链接”命令，即可弹出“插入超链接”对话框。在“链接到”“组中选择”本文档中的位置”命令后选择“6.三、云计算的服务形式”。最后单击“确定”按钮即可。

5.【解题步骤】

步骤1：选中第五页幻灯片，单击【插入】选项卡下【插图】组中的“SmartArt”按钮，在弹出的“选择Smart-Art图形”对话框中选择“层次结构”选项中的“组织结构图”后单击“确定”按钮。

步骤2：选中如图SmartArt图形中左侧的文本框，按组合键【Ctrl+C+V】，即可在SmartArt中右侧复制一个文本框。

步骤3：分别将第五页幻灯片中的内容按要求剪切到对应的SlmaAa文本框中。

6.【解题步骤】

步骤1：选中第二页幻灯片的“一、云计算的概念”，单击【动画】选项卡下【动画】组中的“淡出”按钮。

步骤2：选中第二页幻灯片的“二、云计算的特征”，单击【动画】选项卡下【动画】组中的“飞入”按钮。

步骤3：选中第二页幻灯片的“三、云计算的服务形式”，单击【动画】选项卡下【动画】组中的“浮入”按钮。

步骤4：其他页幻灯片对象的动画效果设置参考步骤1、2、3。

步骤5：选中幻灯片2，单击【切换】选项卡下【切换到此幻灯片】组中的“切出”按钮。

步骤6：选中幻灯片3，单击【切换】选项卡下【切换到此幻灯片】组中的“淡出”按钮。

步骤7：选中幻灯片4，单击【切换】选项卡下【切换到此幻灯片】组中的“推进”按钮。

步骤8：其他页幻灯片切换效果设置参考步骤6、7、8。

7.【解题步骤】

步骤1：选中第6页幻灯片中的图片，将鼠标移至图片的右下角处，使得鼠标指针变为“双箭头”时长按左键放大图片的尺寸，到合适比例时松开鼠标。

步骤2：同步骤1方法调节第7页幻灯片中的图片大小。

步骤3：同步骤1方法调节第8页幻灯片中的图片大小。

考前练习题 第6篇

甲公司为一家在上海证券交易所挂牌交易的非金融类上市公司。甲公司在编制2×14年年度财务报告时，内审部门就2×14年以下有关金融资产转移业务的相关处理提出异议：

(1)2×14年1月1日，甲公司与中国银行签订一项应收账款保理合同，将因销售商品而形成的对乙公司的应收账款234万元出售给中国银行，价款为185万元。在应收乙公司货款到期无法收回时，中国银行不能向甲公司追偿。甲公司根据以往经验，预计该批商品将发生的销售退回金额为10万元，实际发生的销售退回由甲公司承担。假定不考虑其他因素，甲公司终止确认了234万元的应收账款。

(2)2×14年2月1日，甲公司将收到的乙公司开出并承兑的不带息商业承兑汇票向X商业银行贴现，取得贴现款380万元。合同约定，在票据到期日不能从乙公司收到票款时，X商业银行可向甲公司追偿。该票据系乙公司于2×14年1月1日为支付购料款而开出的，票面金额为400万元，到期日为2×14年5月31日。假定不考虑其他因素，甲公司终止确认了该项金融资产。

(3)2×14年5月1日，甲公司将其一项金融资产出售给Y公司，取得出售价款180万元，同时与Y公司签订协议，在约定期限结束时按照回购当日的市场价格再将该金融资产回购，甲公司在处理时终止确认了该项金融资产。

(4)2×14年6月1日，甲公司将其一项金融资产出售给丙公司，同时与丙公司签订了看跌期权合约，买入方有权将该金融资产返售给企业，但从合约条款判断，该看跌期权是一项重大价内期权，甲公司在处理时终止确认了该项金融资产。

(5)2×14年7月1日，甲公司将其信贷资产整体转移给戊信托机构，同时保证对戊信托公司可能发生的信用损失进行全额补偿，甲公司在处理时终止确认了该金融资产。

要求：

分析、判断甲公司对事项(1)至(5)的会计处理是否正确，并分别简要说明理由;如不正确，请分别说明正确的处理思路。

参考答案

(1)甲公司终止确认该项金融资产的处理正确。

理由：不附追索权的应收账款出售符合金融资产的终止确认条件。

甲公司应将估计的销售退回部分计入其他应收款，剩余的差额计入营业外支出。

(2)甲公司终止确认该项金融资产的处理不正确。

理由：附追索权方式的应收票据贴现，不应当终止确认相关的金融资产，应当继续确认所转移金融资产整体，并将收到的对价确认为一项金融负债(短期借款)。

(3)甲公司终止确认该项金融资产的处理正确。

理由：企业将金融资产出售，同时与买入方签订协议，在约定期限结束时按当日该金融资产的公允价值回购，因此可以认定企业已经转移了该项金融资产所有权上几乎所有的风险和报酬，应当终止确认该金融资产。

(4)甲公司终止确认该项金融资产的处理不正确。

理由：甲公司在将金融资产出售的同时与买入方签订了看跌期权合约，买入方有权将该金融资产返售给企业，并且从期权合约的条款设计来看，买方很可能会到期行权，所以，甲公司不应终止确认该金融资产。

(5)甲公司终止确认该项金融资产的处理不正确。

理由：甲公司在将其信贷资产进行转移的同时对买方可能发生的信用损失进行全额补偿，这说明该金融资产相关的风险并没有全部转移，所以甲公司不应终止确认该项金融资产。

考前练习题 第7篇

You are free to choose when you will begin and end your

You should provide the names of two people who can give letters of

You must have the experience of working

You have to work every other

You should have successful working experience as a

The job requires some experience as well as excellent

You need to be able to speak several

Salesperson is required for our new Portman Street Showroom to work a flexitime 30 – hour week, including alternate Fileco specialize in office furniture and The showroom displays our very latest in integrated office design and is intended to serve as our window on the business Applicants should have some experience in business and fluency in a second language would be a distinct

Eurofile, one of Europe’s leading publishers is seeking a self-motivated Assistant Accountant to help run its busy accounts The successful candidate should possess excellent accounting qualifications and have at least 2 years’ accounting S/he should also be computer literate and able to carry out all essential day-to-day accounting Management experience and European languages are a definite advantage, Salary 15 – 17,000 Send CV to Joanna Jarvis, Eurofile, Stack Street, Manchester, MN8 4TX, quoting reference

The Bell Educational Trust seeks applications from teachers of English as a foreign language to work in Candidates should have:

---- a degree plus a qualification in TEEL (PGCE or RSA) diploma

---- a minimum of 3 years experience with at least one year overseas

---- experience in preparation of materials and in teaching ESP / EAP

Applications with full and the names of two referees, one of whom must be the most recent employer, together with recent photograph of yourself, to Lewis Kerr, The Bell Educational Trust, Hillscross, 1 Red Cross Lane, Cambridge CB2

We are a major company with an international reputation with customers throughout Europe, the Middle East and

Qualifications:

---- Proven secretarial skills

---- Languages ( French, German, Arabic Mandarin)

---- Ability to work as part of team and on own initiative

Non-native speakers will have a fluent command of spoken and written

Benefits include generous salary, 6 weeks’ holiday, and promotion

Send to Video Unlimited, Morecombe Gardens,

练习 Job Advertisements

This work has something to do with people’s mental

How much the person earns will depend on his practical

This advertisement offers employees the prospect of getting

If you get the job, you’ll have to make business trips every now and

This business needs a person with managerial experience and

Experience in advertising would be helpful in this

This business provides a wide range of service

Management

Diversified service business seeking experienced (10 years plus) executive for top-level Excellent salary, bonuses, and profit-sharing for person with proven problem-solving, marketing and people

Communications

Major Southeastern chemical corporation requires a professional to fill a vacancy in the Communications Applications must have demonstrated experience in all phases of promotion, including: media, production, writing, trade shows, public relations and special event Travel CBC Position can lead to Department

Technical sales representative

Our Pigment Division seeks a NJ based salesperson for the NJ, PA, MD, DE Pigment sales experience BS Chemistry or Physical Science degree Generous, immediate and free benefits Salary commensurate with

Psychiatric social worker

Private mental-health clinic seeks 2 experienced certified Social Workers to provide individual, group and family psychotherapy to children, adolescents and Function as a member of multidisciplined Excellent supervision; starting salary $ 30, Comprehensive medical, dental and pension

Marketing executive

This important position has recently been created by one of the country’s leading clothes It is an outstanding opportunity for a graduate with two years’ experience in design or magazine The successful candidate will be given responsibility for a major, recently launched It would be an advantage to have experience of promotional Excellent fringe benefits on

考前练习题 第8篇

西华公司是东北的一家制药企业，主要利用中草药生产抗癌类药物。为了扩大生产规模、提高效益，准备并购同行业的一家企业，为此专门召开了一个董事会会议。

董事张某主要谈了如何选择目标企业的问题：选择并购目标企业通常需要考虑以下一些因素：一是并购对象的财务状况，包括变现能力、盈利能力、运营效率以及负债状况;二是核心技术与研发能力，包括技术的周期与可替代性、技术的先进性、技术开发和保护情况、研发人员的创新能力和研发资金的投入状况;三是企业的管理体系，包括公司治理结构、高层管理人员的能力以及企业文化;四是企业在行业中的`地位，包括市场占有率，企业形象，与政府、客户和主要供应商的关系，等等。

董事吴某主要谈的是对目标企业营运状况的调查：对目标企业营运状况的调查，主要依据并购企业的动机和策略的需要，调査并衡量目标企业是否符合并购的标准。如果并购企业想通过利用目标企业的现有营销渠道来扩展市场，则应了解其现有的营销和销售组织及网络、主要客户及分布状况、客户的满意程度和购买力、主要竞争对手的市场占有率、査明并购后原有的供应商及主要客户是否会流失，以及目标企业生产设施是目标企业自己的还是租赁的等。在产品方面，则应了解产品质量、产品竞争力、新产品开发能力。此外，还要了解目标企业在生产、技术、市场营销能力、管理能力以及其他经营方面与本企业的匹配程度。

董事孙某主要介绍了并购合同：并购合同的主文包括的条款有：先决条件条款、陈述和保证条款、介绍转让的资产和股权的条款、保密条款、风险分担条款、不可抗力条款、企业债权债务处理条款、职工安置条款、经营管理条款、索赔条款和提存条款、过渡期安排条款、价格条款、支付期限条款和股权或资产转移条款、支付方式条款、合同终止条款、法律适用条款、定义条款、争议解决条款。职工安置条款的内容一定要经目标企业股东大会或董事会等审议通过。

要求：

1.回答董事张某的说法是否存在问题，如果存在问题，请说明理由。

2.回答董事吴某的说法是否存在问题，如果存在问题，请说明理由。

3.回答董事孙某的说法是否存在问题，如果存在问题，请说明理由。

参考答案

1.董事张某的说法不存在问题。

2.董事吴某的说法存在问题。

理由：如果并购企业想通过利用目标企业的现有营销渠道来扩展市场，没有必要了解目标企业生产设施是目标企业自己的还是租赁的。如果并购的目的是想利用被并购企业现有的生产设备及其他生产设施，则有必要了解目标企业生产设施是目标企业自己的还是租赁的。

3.董事孙某的说法存在问题。

理由：职工安置条款的内容一定要经目标企业职工代表大会审议通过。

考前练习题 第9篇

Example: The job offers perks in addition to the basic Answer: D Experience in advertising would be helpful in this This job would probably suit somebody who has worked in the purchasing department of a large chain of Three years" experience would not be enough for this For this job it would be useful if you have studied how to carry out surveys into consumer In this job you would take charge of a product which has been on the market for many To get this job it is not necessary to have work Such a high-ranking position does not come up very A

Product Manager

This company has at present about 30% of the market and a turnover of more than ?500 The person appointed will have responsibility for a long-established product which is a household Experience in the insurance market is necessary and a background in accountancy would be

B

Group Product Manager

This is a rare opportunity to work at a senior level for a market leader in the food industry, located in the north of the The person appointed will report directly to the Marketing Director and take full responsibility for a turnover in excess of ?80 million and a team of three Applicants need to have a minimum of five years’ experience in product A market research qualification would be an

C

Management Trainees

For this exciting position in the leisure industry we are seeking management trainees to develop excellent buying Possibly a new graduate, the successful applicant may have experience with a big national retailer, but must certainly possess excellent negotiation and communication

D

Marketing Executive

This important position has recently been created by one of the country’s leading clothes It is an outstanding opportunity for a graduate with two years’ experience in design or magazine The successful candidate will be given responsibility for a major, recently launched It would be an advantage to have experience of promotional Excellent fringe benefits on

考前练习题 第10篇

In the last few years, managers throughout industry have seen more changes than many of them could have expected to see in their entire working lives having to communicate information which often leads to feelings of insecurity has become a key From being regarded as relatively unimportant in many companies , management employee communication has become a central corporate

Concordia International provides a good example of a company that has adjusted well to the changing needs for communication . since 1995 , Concordia has been turned inside-out and upside-down, to ensure that it is a marketing –led, customer-responsive business, one that looks outwards at customers and competitors, rather than inwards at its own processes and the way things were done in the In the last eight years, Concordia has reduced its workforce by more than people - or 35% -on a voluntary basis, with further downsizing

From being an engineering company, Concordia is now remaking itself as a service The role of employee communication in such a context is to build people’s self-confidence, to persuade them that, although it is inevitable that the changes will go ahead, they also bring with them new opportunities for However, this is not an easy People tend to be skeptical of these claims and to feel that they are losing touch with the company they have worked for over many This is understandable, since many of the old certainties are being swept away , including the core activities of the company they work Above all , they have had to face up to the fact that they no longer have a job for

Research indicates that people respond to this predicament in a variety of The bulk of employees fall into two main categories in terms of their response to the new situation: on the one hand there are the “ pragmatists” and on the other “ the highly anxious” the former see their job as a means to an end and have a relatively short-term perspective, with strong loyalty to their local term , rather than the company as a whole . The second category, usually the majority, may respond to threatened changes with a feeling of having been let down, and even feel anger at the company for what they see as changing the terms of their

` The employee communication process needs to be capable of accurately directing its messages at a variety of employee groups and departments within the workforce . this is why middle managers and line managers are so key to They are the people who know about the full rage of concerns among the The problem in the past was that this crucial area was often the responsibility of a separate, relatively isolated Concordia puts responsibility for communication firmly on line All their research points to the same conclusion: people prefer to get their information face-to-face from their line That is the key relationship and where arguments and hearts and minds –are

The general rule in company communication is to tell employees as much as you can as soon as you If you can’t provide details, then at least put the news in context and commit yourself to providing greater detail when it becomes available another rule of company communication is that there must be a fit between what the company is telling its employees and what it is telling its In the last eight years, Concordia has

A made over employees reduncdant

B completed a period of downsizing

C reduced its workforce of by 35%

D given 35% of departing employees voluntary redundancy

16 From Concordia’s point of view, the role of communication is to

A win employee support before going ahead with the changes

B change the company’s core

C emphasise the positive aspects of the changes

D explain the need for the changes

17 what does research show about most employees’ response to change?

A they expect it to have a bad effect on the company

B they feel completely powerless

C they become less loyal

D they fell they have been treated unfairly

18 Concordia’s communication process mainly relies on

A printed communication

B departmental heads

C personal communication

D a separate, specialized unit

19 According to the writer, what is the guiding principle about giving information within an organization?

A Never make promises about future developments

B Give people an overall view at the earliest possible stage

C always include plenty of hard information

20 which of the following would be the most suitable title for the article?

A employee attitudes to company communication

B making company communication more effective

C Researching company commmucation

D Making employees feel less powerless

文章取材自一本管理手册，说的是一个组织里的有效沟通问题。这套题目有些特别，不像之前的阅读的第三部分，六道题目分别依次对应文章的六个段落，这题的答案稍微分散了些。

15题，答案很明显，但是选项很有迷惑性。答案是第二段的最后一句：In the last eight years, Concordia has reduced its workforce by more than people - or 35% -on a voluntary basis, with further downsizing 减少了80000员工(或者说减少了35%的员工)，预期还会减少更多。A选项是对的，made redundant是前面某套题目阅读的第五部分考过的词组;B不对，没有完成(completed)，因为预期还会裁减更多(with further downsizing anticipated);C也不对，迷惑性最大，reduced its workforce of ，用了介词of，所以这句的意思是一共就80000员工，而实际情况是减少了80000员工;D不对，35%的员工被裁减，都是在自愿的基础上的，而不是离开的人中有35%是自愿的。

16题，问根据此人的观点，沟通的角色是什么。也就是问沟通的目的或者作用是什么。答案在第三段。沟通是为了帮助人树立自信，说服他们虽然要面临一些变化，但是同样也会拥有一些新的机会。说白了，就是鼓励这些被裁的人。答案选C，强调变化的积极方面。这里的positive aspects是对前面说的bring with them new opportunities的一个概括。(想起了电影《在云端》，up in the air，里面那个老男人的工作就是职业裁员专家，专门对被裁的人说些这样的话。)

17题，问调查显示大多数人对change的反应是什么。这题在答案中也很明显，但是选项很纠结。都有点似是而非。The second category, usually the majority, may respond to threatened changes with a feeling of having been let ,and even feel anger at the company for what they see as changing the terms of their 大多数员工的反应就是很失望，甚至会很愤怒。个人觉得这题出的不够严谨，没有哪个选项能严格从原文中提炼出来。对比下D要好点，因为对公司失望和愤怒，就是觉得受到了不公正的待遇。此题有待高手补充更完美的理由。

18题，问沟通过程主要依赖于什么。答案是第五段的这句：people prefer to get their information face-to-face from their line managers。喜欢面对面的从直属经理那里获取信息。所以选C，个人的交流。

19题，问组织内部提供信息的指导准则是什么。最后一段的第一句就是：The general rule in company communication is to tell employees as much as you can as soon as you can。尽可能的快，尽可能的多。不能提供细节的，至少给个大致的背景消息(put the news in context)。时机成熟了，再告知更多。选B：在可能的最早的阶段让人有个总体的印象。

20题，给文章选标题。这种题在BEC的阅读里还真不多见。选标题，就是要挑选文章的最主要意思，从整体上把握文章的main ideas。这篇文章通篇说的就是communication，前面介绍了沟通的背景：裁员;接着说了员工对裁员的反应;然后最后两段，一段说员工喜欢什么样的沟通方式，一段说沟通的原则是什么。综合起来，就是关于怎样进行有效沟通的问题。选B。A不对，片面了，只是文中某部分的内容，并且这部分内容是为后面做背景介绍，不是主要的;C不对，不是简单的research，research仅仅是介绍状况，文章还有关于实现措施的。

D Hold back until all the details can be provided

考前练习题 第11篇

Read the following article on negotiating techniques and the question on the opposite page .

For each question 15 – 20 , mark one letter (A, B, C or D ) on your Answer Sheet for the answer you

The Negotiating Table:

You can negotiate virtually Projects, resources, expectations and deadlines are all outcomes of Some people negotiate deals for a Dr Herb Cohen is one of these professional talkers, called in by companies to negotiate on their behalf . He approaches the art of negotiation as a game because, as he is usually negotiating for somebody else, he says this helps him drain the emotional content from his He is working in a competitive field and needs to avoid being too Whether he succeeds or not, it is important to him to make a good impression so that people will recommend

The starting point for any deal, he believes, is to identify exactly what you want from each More often than not, one party will be trying to persuade the other round to their point of Negotiation requires two people at the end saying ‘yes”. This can be a problem because one of them usually begins by saying “no”. However, although this can make talks more difficult, this is often just a starting point in the negotiation Top management may well reject the idea initially because it is the safer option but they would not be there if they were not

It is a misconception that skilled negotiators are smooth operators in smart Dr Cohen says that one of his strategies is to dress down so that the other side can relate to Pitch your look to suit your You do not need to make them feel better than you but, For example, dressing in a style that is not overtly expensive or successful will make you more People will generally feel more comfortable with somebody who appears to be like them rather than superior to They may not like you but they will feel they can trust

Dr Cohen suggests that the best way to sell your proposal is by getting into the world of the other Ask questions rather than give answers and take an interest in what the other person is saying, even if you think what they are saying is You do not need to become their best friends but being too clever will alienate A lot of deals are made on Do not rush what you are saying---put a few hesitations in , do not try to blind them with your verbal Also, you should repeat back to them what they have said to show you take them

Inevitably some deals will not Generally the longer the negotiations go on, the better chance they have because people do not want to think their investment and energies have gone to However , joint venture can mean joint risk and sometimes , if this becomes too great , neither party may be prepared to see the deal through . More common is a corporate culture clash between companies, which can put paid to any Even having agreed a deal, things may not be tied up quickly because when the lawyers get involved, everything gets slowed down as they argue about small

De Cohen thinks that children are the masters of Their goals are totally They understand the decision-making process within families If Mum refuses their request , they will troop along to Dad and pressure If al else fails, they will try the grandparents, using some emotional They can also be very single-minded and have an inexhaustible supply of energy for the cause they are So there are lesson to be learned from watching and listening to

15 Dr Cohen treats negotiation as a game in order to

A put people at ease

B remain detached

C be competitive

D impress rivals

16 Many people say “no” to a suggestion in the beginning to

A convince the other party of their point of view

B show they are not really interested

C indicate they wish to take the easy option

D protect their company’s situation

17 Dr Cohen says that when you are trying to negotiate you should

A adapt your style to the people you are talking to

B make the other side feel superior to you

C dress in a way to make you feel

D try to make the other side like you

18 According to Dr Cohen, understanding the other person will help you to

A gain their friendship

B speed up the negotiations

C plan your next

D convince them of your point of view

19 Deals sometimes fail because

A negotiations have gone on too long

B the companies operate in different ways

C one party risks more than the

D the lawyers work too slowly

20 Dr Cohen mentions children’s negotiation techniques to show that you should

A be prepared to try every route

B try not to make people feel guilty

C be careful not to exhaust yourself

D control the decision-making

答案:15 B 16D 17A 18D 19B 20 A

第一段有这样一句话needs to avoid being too adversarial，也就是说要保持客观，公正，超然，所以选择B。

从第二度最后一句话可以看出，Top management may well reject the idea initially because it is the safer option but they would not be there if they were not 应该选择D。

第三段，Dr Cohen says that one of his strategies is to dress down so that the other side can relate to Pitch your look to suit your 所以选择A。

do not need to become their best friends but being too clever will alienate you should repeat back to them what they have said to show you take them 所以选择D。

从第四段的这句话可以看出，More common is a corporate culture clash between companies, which can put paid to any 选择B